Contact information

Contact Us

We’re so happy you’re here 💫
If you have a question, need help with an order, or just want to say hi — we’ve got you.


Customer Care

For all order inquiries, returns, exchanges, or warranty claims, please email us at:

📧 Hello@StackedbyJayneebell.com

Be sure to include your order number so we can help you as quickly as possible.

We typically respond within 1–2 business days.


Lifetime Guarantee Claims

If your bracelet breaks and you’d like to make a lifetime guarantee claim, please email us with:

  • Your order number

  • A brief description of the issue

  • Photos, if available

We’ll walk you through the next steps 💛


Wholesale Inquiries

Interested in carrying Stacked by Jayneebell?

Please email us at:
📧 Hello@StackedbyJayneebell.com
with the subject line “Wholesale Inquiry”, and we’ll be in touch.


Local Pickup

If you selected local pickup at checkout, you’ll receive an email when your order is ready. Please wait for that confirmation before coming by.


A Quick Note

Because our pieces are handmade and our business is small, we kindly ask that all inquiries come through email so nothing gets missed. We promise — we’re real humans on the other side 💫


✨ Thank you for supporting our small, heart-led business.

Stacked with Love,
Kat & Michele